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Blackboard Support for Firefox 5, Chrome

The following is notice from Blackboard regarding Firefox & Chrome. In summary, new versions will be tested internally by Blackboard, and a known issues list will be maintained and updated as...

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Known issues with Blackboard and OS X Lion

A brief note up front, Lion is not supported by Blackboard, and likely won’t ever be supported for 9.0.x, the version we are currently on. Using Lion with Blackboard at this point is an “at your own...

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Error when creating new Discussion Board threads in certain situation.

There is currently an issue when accessing a discussion board forum through a content area and creating a new thread, an “The specified object was not found.” is given. If the user access the...

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Blackboard maintenance, August 12th

Tonight we’re applying an operating system patch of our database server. In order to patch that server requires a system reboot, so Blackboard has to be down for the duration. Solaris 10 with patch...

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Grade Center problems overnight

Overnight, a database query related to the Blackboard grade center went awry. This had the effect of blocking all other queries that tried to access the Grade Center. From roughly 1am – 9am the Grade...

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Response to Email from Canvas about merging accounts

USF Member, A few days ago an email was accidentally sent to you with a message reading “An account has been created for you at usflearn.instructure.com, but you already have a Canvas account. If you...

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Security Warnings and Login prompt when opening Office files while using IE9...

There is a problem with Windows 7 & IE9 when trying to open Office files inside IE when you have Office 2010 installed. You may be prompted for a login/password, and will be unable to open the...

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Maintenance 4/13/12

The IT Networking Group is moving the database into a new router, which requires a restart of Blackboard. This should be a very quick update, and Blackboard should be down about 15 minutes.

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Problems with Safe Assign, Mobile Learn, resolved

I finally found the problem. Last Friday during the panic part of backing out the Blackboard patch, Blackboard accidentally put an old intermediate SSL certificate in place of the current intermediate...

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Storage Upgrade for Blackboard/Elluminate, Complete

The upgrade was successful, and done well ahead of schedule. All services are back online as of 11:59pm. ———— The storage system on which Blackboard runs will undergo an upgrade tonight (Thursday, May...

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